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Wednesday, February 15, 2012

Instant Impact: Supervisory Fundamentals

Location: Management Association
Instructor(s): Lauren Soderstrom, PHR
9:00am to 4:00pm
Member Fee: $260.00
Non-Member Fee: $360.00
Register for class

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Lunch is included in this session.

Benefits
The goal of this course is to provide participants with a foundation for building the skills required to be an effective supervisor. Supervisors will leave the course with an action plan and tools that they can incorporate immediately to make an impact on their people, business and self.

HIGHLIGHTS
Program Objectives:

Upon completion of this session, participants will be able to:

• Define the roles and responsibilities of the supervisor position. 
• Identify the key People, Business and Self Management competencies that excellent supervisors possess. 
• Describe strategies for overcoming the common challenges of transition from the role of an individual contributor to supervisor.
• Identify the importance of understanding team dynamics.
• Identify key components of effective communication.
• Identify the key components of effective delegation.
• Describe the role of the supervisor in meeting business goals.
• Describe current supervisory strengths and areas of opportunities.
• Execute a plan for developing supervisory competencies.