Productive Conflict Resolution

Productive Conflict Resolution
Understanding how to constructively manage conflict is essential for improving morale, enhancing productivity, and building more effective working relationships. In this session, we will explore our individual conflict style in order to improve self-awareness around conflict behaviors.  We will address potentially destructive conflict responses and offer a method for making more productive choices in response to conflict.  

Participant Take-Aways

Appreciate how their style of handling conflict affects the people around them
Learn how to “catch” themselves when going down a destructive conflict path
Learn how to reframe a conflict situation and choose more productive behaviors
Practice stepping back from and reframing potentially destructive thought patterns in order to choose more productive responses
Understand the difference between conflict and confrontation 
Identify appropriate situations to apply different conflict modes

An online assessment will be sent to all participants as pre-work for this session.  

Continental breakfast and lunch are included.

12/6/2018 9:00 AM - 4:30 PM
HR Source 3025 Highland Parkway Suite 225 Downers Grove, IL 60515 UNITED STATES

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