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Understanding how to constructively manage conflict is essential for improving morale, enhancing productivity, and building more effective working relationships. In this program, your managers and supervisors will learn to effectively handle conflict.
Your managers and supervisors will:
•Understand the differences between conflict and confrontation and the causes of conflict.
•Know their individual primary conflict management styles.
•Understand the appropriate situations to use different conflict management styles.
•Apply a six-step conflict resolution model.
Learn. Lunch. Learn. Save.
Spend the day with us! Register for Dealing with Difficult People in the morning and Conflict Resolution in the afternoon and receive a $50 discount – and we'll even throw in lunch! Please call (800) 448-4584 to register and take advantage of this special pricing.
11/16/2017 1:00 PM - 11/16/2017 4:00 PM
3025 Highland Parkway, Suite 225
Downers Grove, IL 60515 United States
Non Member Price
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